Support plans
Maximize the value of our solutions with a support plan.
Find the resources you need in the Siemens Support Center.
Benefits of support plans
Get a Siemens Digital Industries Software (DI SW) support plan to get the maximum value out of your solutions. With a support plan, you can increase efficiencies and achieve a more productive work environment, reduce downtime, continuously improve stability and usability to decrease avoidable costs, and focus more on regular maintenance and proactive support.
We provide three tiers of product-specific support and, for our Cloud Services, three distinct service levels.
Support Levels:
- Standard
- Silver
- Gold
Service Levels:
- Standard
- Enhanced
- Max
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For more information, please contact us:
Americas +1 314 264 8499
Europe +44 (0) 1276 413200
Asia-Pacific +852 2230 3333
Support plan offerings
Increase efficiencies and provide a more productive work environment.
Choose the package that best aligns with your organization's requirements.
Access Siemens Support Center
We have all the support resources you need in one easy-to-use location: personalized content, an extensive knowledgebase, a powerful search and an intuitive navigation. In the Support Center, you can:
- Find the latest available product downloads
- Search knowledgebase articles
- View current videos
- Access on-demand training
- Join a community of experts
- Access our Account Center
- Open new cases
- View the status of support cases
