Person using a digital tablet in a modern industrial facility, with a blurred view of colorful factory machinery and equipment in the background.

Featured global partnerships

Siemens and Salesforce

Drive aftermarket success. Transform service into your next growth engine.

The Siemens and Salesforce partnership unites leading PLM and CRM platforms to drive aftermarket success via customer-centric servitization, asset monetization and optimizing opportunity-to-quote—fueling sustainable growth.

Join us at Dreamforce

Discover how Siemens and Salesforce are reshaping industrial service.

Why a customer-centric service strategy?

Siemens and Salesforce are uniquely positioned to address aftermarket business trends through integrated PLM and CRM. Discover how in our webinar.

+50%

of organizations ready for aftermarket transformation

The aftermarket is no longer an afterthought, more than half of organizations are already making the shift*

46%

of service leaders expect to shift to servitization

Service transformation gains momentum as leaders embrace new value-driven models.

36%

of organizations prioritize CRM/SLM integration

A growing number of companies are aligning service and product data to unlock AI-driven aftermarket value.

By combining Siemens’ industrial expertise with Salesforce’s customer 360, we will be able to provide our customers with a 360-degree view of their products, customers and operations. This will enable them to deliver new levels of efficiency and customer satisfaction throughout the entire service lifecycle.
Cedrik Neike, CEO Siemens Digital Industries

Webinar: Accelerate aftersales success

Siemens, Salesforce and IDC thought leaders discuss strategies for aftermarket service and sales success.

Why choose the Siemens and Salesforce Solution

How does it work?

Watch our solution demo

See how Siemens and Salesforce are transforming service delivery with AI-powered diagnostics and seamless PLM-CRM integration in this Teamcenter SLM demo.

What you can expect

A unified app

Combine product and service engineering data, 3D visuals, service BOMs, as-maintained structures and product documentation in your Salesforce user experience for sales, service and customer / dealer portals.

Real-time visibility

Visualize serviceable assets and their current state and keep track of the latest engineering changes.

End-to-end optimization

Achieve continuous improvement with closed loop processes from design to execution.

360° customer insight

Get a complete view of the customer, from initial sale through every service interaction with asset-specific product data and service forecast.

Revenue-driven service efficiency

Streamline service delivery to turn maintenance activities into revenue.

Predictive maintenance

Utilize advanced analytics to predict equipment failures before they occur, reducing downtime and maintenance costs.